Política de reembolso


Please be advised that it is the customers' responsibility to double check their order before finalizing it (colour, size, quantity).

If alterations need to be made to the order after it is processed and shipped, the customer will have to absorb shipping fees in case of an exchange or reimbursement. Shipping fees are not refundable in this case.


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


  • Gift Cards;
  • Some Health and Personal Care Items;
  • Heavy Bags;
  • DVD's;
  • Books;
  • Mouthguards;
  • Custom Apparel;
  • Awards.

To complete your return, we require a receipt or proof of purchase.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Be advised that if you are returning an uncompromised product, we will deduct the flat rate shipping fees from your refund.


If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.

Rival Boxing Gear ES
Paseo de la Hispanidad, 32, Nave 3,
29130 Alhaurín de la Torre, Málaga, Spain


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return.


To return your product, you should mail your product to:

Rival Boxing Gear ES
Paseo de la Hispanidad, 32, Nave 3,
29130 Alhaurín de la Torre, Málaga, Spain

You will be responsible for paying for your own shipping costs for returning and exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.